Our business days are from 08:00 am to 08:00 pm from Monday to Saturday, or when Banks and Post Offices in London are open for business and closed on Sundays and public holidays.

The order you place through this website constitutes an offer to purchase the goods in accordance with these conditions. You are responsible for ensuring that the terms of the order and any specification submitted by you are complete and accurate. The order shall only be deemed accepted by Pimp-My-Bike Retail when you have paid for the goods, monies received by Pimp-My-Bike Retail and the goods have been dispatched.

Any email, order confirmation or other electronic acknowledgments by us of receipt of an order does not constitute legal acceptance by Pimp-My-Bike Retail of your order. All orders placed through this website are subject to availability and to the validation checks described.

The only language in which the contract can be concluded in is English.

Pimp-My-Bike Retail will retain details of your order in our database and these can be made available to you on request, by emailing us at enquiries@pimpmybikeretail.bike.

Product Information

Products are described on the website or in the specification. Pimp-My-Bike Retail reserves the right to amend the product description if required. If there are any errors regarding price or description, we reserve the right to correct that price or description without notification.

In these circumstances, it will be deemed that a contract has not been entered and you will not be bound to continue with your purchase. We will cancel your order and your money refunded in full. The repayment of such monies paid to us will be the extent of our liability to you in the event of these errors.

Price Information

The price of the goods is the price set out on the website. All prices are shown in Great Britain Pound (GBP £). The price of the goods is exclusive of the costs and charges of postage and packing, insurance, customs import duty, and transportation of the goods, which will be invoiced to you separately as applicable. The price of the goods is exclusive of VAT. The prices shown are only applicable to purchases made on this website.

Payment Information

Pimp-My-Bike Retail accepts PayPal and Klarna Credit as our online Secure Merchant Payment Processor. All items are released for delivery two days after payment has been confirmed by our secure payment processor.

Buy Now Pay Later

Buy Now Pay Later is a scheme which is an online checkout choice from Klarna Credit. It gives you the freedom and control to buy immediately but delay your payment, interest-free, within the Buy Now Pay Later period. There’s 0% interest for three (3) months, and you can buy and receive your item before you pay.

At the end of the Buy Now Pay Later period, you can decide to either pay off the entire purchase in full without interest or start paying monthly with interest (18.09%) APR representative. Interest is only charged from the end of the Buy Now Pay Later period.

Pay Later

Increasingly mobile and online customers want to see their goods before parting with their money. With Klarna’s Pay Later, our customers get 30 days from order shipment to pay for their purchase. Shop now, pay later. Klarna lets you pay 14 days or 30 days after delivery or in three equal installments, interest-free.

Slice it in 3.

Today’s cyclists want to keep up with fashion, trends and retail offers but are often held back by cash flow or credit costs – especially as baskets get bigger.  Klarna’s Slice it in 3 lets our customers part pay in three equal installments, automatically collected monthly from their debit card or credit card. Any credit card can be used and there are no fees, interest or late payment charges – ever. Our customers can enjoy the benefits of increased purchasing power with a payment plan aligned with their salary cycle. No waiting until payday – no FOMO. Spread the cost of your purchase into equal monthly payments.

When you shop using Klarna, your purchase will be delivered before you pay for it. In the unlikely event, your items aren’t delivered by the time payment is due, just contact Klarna to have the payment date postponed. You can review your latest buys and settle your monthly statement at any time by logging into your Klarna account at www.klarna.com

Delivery of Goods

Pimp-My-Bike Retail will deliver to any worldwide physical address and not to any Post Office Box addresses. We will not accept any orders coming from P.O.Box addresses and these order will be rejected. Pimp-My-Bike Retail shall have no liability for any delivery of the goods or failure to deliver the goods, where the delay or failure is caused by either a Force Majeure event or the customer’s failure to provide Pimp-My-Bike Retail with adequate delivery instructions or any other instructions that are relevant to the supply of the goods. We obtain proof of posting receipts in the likely event, a claim is made for non-receipt of goods. Such claims will be fully investigated by us and the courier service. Our aim is 100% customer satisfaction, we will answer all inquiries within 48 hours (Monday to Saturday).

Any dates for delivery are approximate only and Pimp-My-Bike Retail cannot be held liable for any costs incurred if delayed. However, if delivery is delayed for the next/named day deliveries, Pimp-My-Bike Retail’s liability will be limited to a refund of the additional surcharge paid.

Pimp-My-Bike Retail shall deliver the goods to the location set out in the order or such other location as the parties may agree at any time after Pimp-My-Bike Retail notifies the customer that the goods have been sent. Delivery of the goods shall be completed on the goods arrival at the location. Risk in the goods (including the risk of loss and damage to goods) will pass to you on completion of delivery.