House Rules

Our business days are Monday to Sundays, when Banks and Post Offices in London are open for busines .

The order you place through this website constitutes an offer to purchase the Goods in accordance with these conditions. You are responsible for ensuring that the terms of the order and any specification submitted by you are complete and accurate. The order shall only be deemed accepted by Pimp-My-Bike Retail when you have paid for the goods, monies received by Pimp-My-Bike Retail and the goods have been dispatched.

Any email, order confirmation or other electronic acknowledgement by us of receipt of an order does not constitute legal acceptance by Pimp-My-Bike Retail of your order. All orders placed through this website are subject to availability and to the validation checks described. In the unlikely event that you can place an order for an item that is not available from stock, Pimp-My-Bike Retail will contact you as soon as possible. You will have the option to wait until items are available from stock or cancel your order. In these circumstances, upon cancellation, you will be refunded in full.

Pimp-My-Bike Retail will accept Orders originating from the UK to other worldwide destination orders through this website. Pimp-My-Bike Retail will not accept any P.O. Box addresses for any Orders placed and these orders will be rejected.

The only language in which the Contract can be concluded is English.

Pimp-My-Bike Retail will retain details of your Order in our database, and these can be made available to you on request. You can contact us at sales@pimpmybikeretail.co.uk.

Where the customer has been directed to this website because of a third-party site, these sites are independent from Pimp-My-Bike Retail and Pimp-My-Bike Retail is not responsible or liable for such sites. Customers should consult the terms and conditions of the site in question for more information.

Pimp-My-Bike Retail is an independent sole trading online retail business. Our address stated on the website is International House, 24 Holborn Viaduct, City of London, London, EC1A 2BN. This is a virtual registered address that we publicly use but we do not trade from this address, nor are we located there.

Our trading address where all goods are received and sent from is 75 Cullington Close, Harrow, Middlesex, England, HA3 8LX. Please take note, we provide an online service only from this address. Do not come here as you will not be entertained nor will you be served, thank you.

 Our product return address is: Returns Office, Pimp-My-Bike Retail, 75 Cullington Close, Harrow, Middlesex, HA3 8LX, England. Please consult with us first before returning any products back to us, thank you.